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Find Five in 48 · owner-led service teams of 2 to 20

You don’t need more AI.
You need 5 hours back.

Find five team-hours your business can get back every week, or get your AUD $999 back.

One assessment, AUD $999, delivered within 48 hours of discovery: five validated team-hours trapped in repeated work, and the first workflow worth fixing.

Take the 2-Minute Fit Check2 minutes · routes you honestly · no sales call

Solo, or no evidence yet? Codex Club is free: put AI on one real job and post the proof in 7 days.

5 minutes · Lennox on where five hours hide · captions included · current terms AUD $999 and 5-client capRead the transcript

The hours don’t look lost. They look like work.

Nobody books “waste five hours” into the calendar. It hides inside jobs like these, done again every single week, whether the shop is a plumbing company, a bookkeeping practice, or a recruiting agency.

  • Quote follow-ups× 52 weeks
  • Invoice chasing× 52 weeks
  • Intake re-keying× 52 weeks
  • Report assembly× 52 weeks
  • Scheduling ping-pong× 52 weeks
  • Status updates× 52 weeks
One week · 40 team-hoursrepeated workvalidated

5 h/week stuckin repeated work

Illustrative week, not client data. Your five hours get validated against evidence, or you get your AUD $999 back.

5 hours × 52 weeks = 260 hours a year. More than six working weeks.

Example jobs, illustrative arithmetic. Your five hours get named and validated against your evidence.

Want to see one of them worked all the way through? Here is quote follow-up, start to finish.

A worked example · quote follow-up

Here is what one of those hours looks like.

Before you buy anything, here is the whole method run on one ordinary workflow: what it costs today, the smallest change worth making, and where a person stays in charge. Every number below is an assumption you can argue with. That is the point of showing them.

Illustrative worked example, not client data.

01 · Before

Chasing quotes by hand

What triggers it

A quote goes out to a customer.

What happens next, every time

  1. 01Add the quote to the follow-up list, or to the corner of a spreadsheet.
  2. 02Each morning, scan the inbox to see which quotes have replied.
  3. 03Cross-check who was already chased, so nobody gets chased twice.
  4. 04Write the follow-up from scratch, re-typing the quote number and the amount.
  5. 05Re-key the outcome back onto the list.

Two of those five steps are checking. One is re-typing something the business already knows.

Quotes sent per weekassumption
12
Follow-up touches before a quote closes or diesassumption
3
Minutes per touch: check, cross-check, write, re-keyassumption
4 min
Time on quote chasing (12 × 3 × 4)
144 min/week2.4 hours a week

02 · Visible first win

The chasing drafts itself

The one change

When a quote is sent it joins one follow-up queue automatically. On day 3, day 7 and day 14 a follow-up appears in the owner’s drafts, already carrying the quote number, the amount and the customer’s own wording.

Human approval point

Nothing sends itself. Every draft waits in Drafts until a person reads it and presses send. The queue is a queue, not an autopilot, and the owner can bin any draft without explaining why.

Exception path

A reply, a logged phone call, or a quote marked “in negotiation” pulls it out of the queue and flags it for a person instead. No draft gets written for a conversation that has already moved on.

Avoidable share: drafting, checking, re-keyingassumption
60%
Owner review per draft, added backassumption
30 sec
Removed: 144 min × 60%
86.4 min/week
Added back: 36 drafts × 30 sec
less 18 min/week
Net weekly opportunity, this workflow
68.4 min/weekabout 1.14 hours a week

That is one opportunity, not five. Find Five in 48 ranks 3 to 7 of them and counts only the non-overlapping total. Five validated hours is the line the refund is measured against.

03 · Repeatable system

One win is not a system yet

A drafted follow-up saves time in the weeks somebody remembers to use it. Turning it into an operating workflow is a different job with five moving parts:

  • RoutingEvery quote reaches the queue because it was sent, not because someone remembered to add it.

  • ApprovalsThe human gate is a real step in the workflow with a named approver, not a habit that erodes in a busy week.

  • Exception handlingReplies, phone calls and negotiations route to a person, and the odd cases get handled the same way every time.

  • MeasurementThe queue records what it drafted and what got sent, so next quarter can prove the minutes instead of feeling them.

  • OwnershipOne named person owns the workflow when a template goes stale or an integration breaks.

That build is the separate implementation engagement, offered privately after a successful Assessment. It is never assumed on your behalf and it is never bundled into the assessment fee.

Where the money boundary sits

The Assessment proves where your time is going and designs the safest first win. If you then want it built, the separate implementation engagement turns that win into a repeatable workflow with human approval and exception handling. Two decisions, made in that order, and the first one does not commit you to the second.

Take the 2-Minute Fit Check2 minutes · routes you honestly · no sales call

Illustrative worked example, not client data. The workflow, the frequency and the timings above are assumptions chosen to show the method, not a client engagement and not a result anyone achieved. Your own numbers get validated against your evidence in the Find Five in 48 Assessment.

48 hours. Evidence in, verdict out.

No dashboards, no vibes. The clock starts once discovery and prep are done, and every counted hour has to survive scrutiny.

  1. 01

    Baseline

    One 45-minute discovery call maps the week as it actually runs.

  2. 02

    Evidence

    You share sanitized evidence: screens, templates, timings. Never client files, never credentials.

  3. 03

    Overlap check

    Every hour counts once. Duplicates and wishful thinking get struck out.

  4. 04

    Verdict

    Five validated hours, ranked opportunities, risks, human gates, one workflow to fix first.

The boundary, in one line

The Assessment proves where the hours are. Building is a separate decision you make after you’ve seen the evidence, and I never assume it on your behalf.

Ready? The Fit Check takes two minutes.

What counts as a valid hour

An hour only counts with a recurring baseline, contemporaneous process evidence, corroboration from you or the process lead, a specific intervention inside your control, and replacement time already deducted. No duplicates, no shifting work to someone else on the team, no speculative growth, no one-off backlog, no unverified estimates. Full rule on the Find Five in 48 page.

What lands on your desk

Capacity Verdict

The 48-hour document: five validated hours, what they cost you, and the one workflow to fix first.

One-Workflow Build Blueprint

A real spec, portable to any builder, so implementation starts from evidence instead of a guess.

Safe Test & Acceptance Pack

Sanitized normal, exception and failure cases, so nothing touches real work before passing tests you approved.

Rollout & Payback Case

Conservative capacity economics, so the build decision is made on numbers you can defend.

Blueprint, test pack and payback case arrive within two business days of the findings session. Everything ends with a 45-minute findings and Blueprint Lock-in call.

The Find Five Promise

If I can’t validate five non-overlapping team-hours in a representative week, you choose one of two doors within one business day:

Door one

Full refund

AUD $999 back within 5 business days, plus an evidence closeout showing exactly what was checked.

Door two

One bounded second look

Five business days, one extra 45-minute call, four more hours of my analysis. If it still fails, the refund is automatic. No second extension, ever.

No response within the business day defaults to the refund.

Validated hours are addressable capacity, not realised savings. Identification is not implementation, and implementation is not time saved until it has been observed. I put that in writing because “AI saved us heaps of time” without a baseline is a feeling, not a number.

Lennox Saint

Who runs the assessment?

I’m Lennox Saint. I do every assessment personally: the discovery call, the overlap check, the write-up. That’s why there are only five total seats, and why the promise above is a written rule instead of a testimonial wall. More about me.

Sound fair? Take the two-minute Fit Check.

Five total seats. Four available externally.

I work with at most 5 paid businesses across everything, so the 48-hour promise stays literal. A passed Fit Check holds one seat for 48 hours. When the roster is full, qualified teams join a waitlist and nobody can pay.

Five seats total, with one already occupied and four available externally. That’s an operating limit, not a marketing countdown.

The honest fit

  • Service business, owner-led, 2 to 20 people.
  • One repeated workflow eating 5+ combined hours a week.
  • Sanitized process evidence you can actually share.
  • Ready to act within 30 days.

Owner-led means the person who owns the business still runs the work: quoting, scheduling, chasing, invoicing. Think a plumbing company, a bookkeeping practice, a recruiting agency.

Not you? The Fit Check says so in two minutes and points you somewhere honest instead.